Theresa, Jonathan, and Jade
We’re so glad Ken connected us with Etsuko as our guide because she is top notch! She exceeded ALL […]
We’re so glad Ken connected us with Etsuko as our guide because she is top notch! She exceeded ALL expectations and continuously went above and beyond to ensure that our first trip to Japan would be amazing. Etsuko sincerely wants to get to know each and every one of her visitors and is extremely kind, genuine, and personable. She previously lived in the USA and still visits California. In addition, she teaches English in Japan so she speaks English fluently.
She carefully crafted a beautiful itinerary of all the places we wanted to visit. She always responded quickly and efficiently every time I had a question. She even helped answer questions that didn’t have anything to do with our tour with her. For example, Etsuko advised us to go through the immigration gate with an immigration officer and get stamps on our passports when we first arrived in Japan, in order to get tax free shopping. Otherwise, if we went to the automated entrance, which we were initially planning to do, then our passports would not be stamped, and we wouldn’t be able to get tax refunds. Also, while planning our family vacation, I was having a difficult time figuring out where to purchase our shinkansen tickets in advance for our day trip to Kyoto. So she sent me the link where I could buy them online.
The day of our tour with Etsuko, she showed up on time and shared a wealth of knowledge of the many different places we visited throughout Tokyo. She also took us to the area where she lives, so we could enjoy a beautiful view of the Meguro River away from the crowds.
Thank you Etsuko for helping make our trip even more magical, special, and memorable! We highly recommend Etsuko, Ken Oka, and ZEN Flow Planning and we would not hesitate to contact them again the next time we visit Japan.
Theresa, Jonathan, and Jade
Santa Barbara, California, USA
